At Phoenix Ortho, our teams work diligently to provide an EHR that enhances orthopaedic clinic workflow, efficiency and physician effectiveness.
But our clients receive more than a comprehensive solution. With a focus on family values, Phoenix Ortho offers a supportive team culture like no other. In fact, our people are our greatest asset.
In our forward-thinking company culture, our employees work remotely, allowing them to provide advanced assistance via chat, email, phone, live customer training or recorded webinars. And because we aren't restricted by geographic borders, we have the entire nation as our talent pool, so you can trust our team is made of the most driven, intelligent and innovative professionals.
Our distributed locations work to your advantage: Our Implementation Specialists will come to you as often as you need to provide in-person aid, EHR troubleshooting or to offer additional workflow enhancements. We're there for each other; that's just the Phoenix Ortho way.
Our team is not only knowledgeable, but personable, making any Phoenix Ortho interaction feel like you're speaking with a friend or family member - albeit one who understands orthopaedic EHRs.
PRINCIPAL / CHIEF EXECUTIVE OFFICER
Paul got his start in healthcare in 1971 as a scrub nurse and surgical assistant at Parkland Memorial Hospital in Dallas. He later received a Bachelor of Science from the University of Texas-Arlington and an MBA in Healthcare Administration from the University of Dallas.
His advanced education and background, together with the emergence of HIT technology, led Paul on a long professional journey. He started working in sales for practice management billing software and electronic health records (EHR) in 1988; in 2006, he introduced Phoenix Ortho, the first orthopaedic-specific EHR platform.
Phoenix Ortho is an innovative solution rooted in improving efficiency and effectiveness within the orthopaedic field. It has made a difference for more than 1,000 providers in 44 states.
PRINCIPAL / DEVELOPER
From the very beginning, family has played an important role in Phoenix Ortho's success. Paul's son, Monty - a talented web designer and graphic artist in his own right - initially proposed the development of an orthopaedic-specific EHR. At the time, Monty and Paul were both working on the graphical user interface at NextGen, with Monty acting as a contract programmer and later assisting with deployment, implementation and troubleshooting.
The father-son duo pooled their life savings to create a prototype with help from a contract programmer. It was Monty's youthful optimism and the developmental tools at the pair's disposal that set Phoenix Ortho on its current path of success. Monty's prolific and accomplished career as a programmer and overall leader has led him to more than 10 years of experience with Phoenix Ortho, where he holds the title of principal, but the pride of a developer.
CHIEF INFORMATION OFFICER
Micah began his IT career in 1998 as a computer technician. That initial foray evolved into management and consulting roles around the Dallas/Fort Worth metro area, including one with Phoenix Ortho. Micah took on a leadership position after his first interaction with the company and was deeply involved in its early strategy and technology.
He turned a consulting job into a full-time role and now oversees general operations, including the support and training departments as well as Phoenix Ortho's actual technology. Micah exemplifies the family-oriented nature of Phoenix Ortho’s company values in his respect for the team and strong relationships with employees, customers, vendors and partners.
Senior Software & Integration Engineer
Heredia, Costa Rica
Bio: An engineer by day and a barista by night, Allan loves the outdoors, fishing and camping with his wife and child.
Support Team Manager
Heredia, Costa Rica
Bio: Andres likes indoor and outdoor sports, including racquetball and basketball. He’s also a big fan of the NBA and listening to music.
Bio: From her time as an agency graphic artist, to her roles in TV and film production, Anna loves all things creative. She is happily married and has a sweet baby girl - the cutest you’ve ever seen!
Bio: Originally from the Seattle area, Anna loves Starbucks coffee and the Seahawks. She also enjoys running marathons, working on the farm, reading, and spending time with her mom and amazing friends.
San Jose, Costa Rica
Bio: Anthony is a music lover, vinyl record collector and athlete. The owner of four cats and two dogs, Tony loves animals and nature as well as any cheese-and-bacon food pairing under the sun.
Digital Imaging Support
San Jose, Costa Rica
Bio: Byron is a family guy who loves swimming, beach camping, playing the piano and watching movies with his 3 sons. He has an extensive technical support and networking background, as well as having led ministry teams with his wife of 19 years in their local church.
Bio: Charlie has two children. When not working he enjoys watching Netflix, spending time with his family and friends, grilling and going to pool parties.
Bio: Chris has been in the healthcare arena for over 15 years focusing on patient quality and EHRs. He has two wonderful children and has been married 15 years and counting. Chris’s free time is spent either reading, golfing, or spending time in the pool with family and friends.
Digital Imaging Manager
Bio: Frankie has been a Miamian since 1983. A foodie and Florida Marlins and Hurricanes fan, he considers Gene Roddenberry, Stephen Covey and Saint-Ex as some of his greatest influences. Frankie is an avid troubleshooter, who enjoys making sense of how things work.
Bio: Gina's "claim to fame" was as an American Gladiator contender. She considers fall her favorite season, and loves words and their various expression: written, sung and spoken.
Vice President of Sales
Red Oak, TX
Bio: James has a degree in Molecular Biology. He describes himself as an optimist with confidence in human ingenuity and innovation.
Support Engineer / Account Manager
Bio: Janet has four children and six grandchildren. When not working, she enjoys spending time with family and friends, along with playing pool and cards. She has always had a passion for math and puzzles.
Chief Operating Officer
Ponte Vedra, FL
Bio: Jon had a distinguished military career including working on nuclear submarines for 25 years before joining the Phoenix Ortho team. He earned his PhD in Metaphysical Sciences in 2012 and has been married for 45 years. Jon has two daughters and four wonderful grandchildren.
Chief Quality Officer
Bio: Josh has a degree in art and has been a photographer for 17 years. He loves God, married the love of his life in 2008 and has four children - 3 gorgeous daughters and one sturdy baby boy. In his spare time, he likes wood-working, gardening, and collecting sports and music memorabilia.
Palm Desert, CA
Bio: Kim has been in the software/ EHR business for over 15 years. A California girl through and through, she currently resides in the desert with her 90-year-old mother. Kim’s goals are to do her personal best on a daily basis and grow in her faith as a Christian.
Billing and Accounting Specialist
Bio: Married for 21 years, Kimberly and her husband Brian have four children, whom she thanks God for every day. Her friends and family call her “Kimpossible” and there’s a reason for that!
CMS QPP-MIPS Regulatory Specialist
Bio: Liz loves the outdoors, listening to live music, going to the beach, reading books and lying in hammocks. Her husband is her true soulmate, and she loves being both a mom and a new grandmother. Liz is blessed to have a wonderful, growing family.
Special Services Manager
Bio: A native Texan, Mandy has been with Phoenix Ortho since the very beginning. She enjoys crocheting and reading. Most important to Mandy is spending time with her family, which includes three girls and a boy, the youngest of which are twins.
Quepos, Puntarenas, Costa RIca
Bio: Maribel is the proud and grateful mother of three daughters. When she is not working, she enjoys a good hike or walks through nature while listening to music. A coffee lover, Maribel prefers Costan Rican varieties, of course!
Implementation Team Lead
Bio: Pam is a fan of the Indiana University Hoosiers and the Chicago Blackhawks, Cubs and Bears. Pam like spending time with her son - who is an Indy filmmaker - and the rest of her family and friends. She is interested in music, film, theatre, creating things with her hands and cooking.
National Sales Manager
Bio: Paul has been married to his wife, Stacy, for 26 years and they have two great kids. A native Texan, he graduated from the University of Texas at Arlington with a marketing degree and economics minor. Paul puts his Christian faith first, and is an avid hunter and outdoorsman.
Cartago, Costa Rica
Bio: Ronald is the proud father of his son, Marcelo. His passions include mountain biking and trail running. In 2015, he participated in La Ruta de los Conquistadores. The mountain-bike race is one of the toughest in the world, crossing Costa Rica from the Pacific to the Caribbean coast.
Bio: Born in Waco, Texas, Sandra moved to Dallas at age 2. She married Paul McCune at age 18. Her favorite time of year is summer, and she enjoys cycling and crocheting.
Red Oak, TX
Bio: Tyler experimented with recursive hashing algorithms and binary search trees from an early age, constructing his first high-concurrency distributed processing framework at age 9. He is currently exploring interests outside of standard enterprise software design.