Get Implementation Support from an EHR Vendor Who Stands by Their Solutions!
Phoenix Ortho’s Electronic Health Records (EHR) solution is built from the ground up to be easy-to-use for clinics specializing in orthopedic medicine.
To ensure a smooth transition, we will send one of our EHR experts to your practice’s location to provide hands-on training to your team.
What’s Included in Phoenix Ortho’s EHR Onboarding Process?
Your Own Customer Success Team
Your Customer Success Team will work with clinic administrators to learn your current processes and address how Phoenix Ortho will enhance and simplify your clinic’s workflows.
- Get start-to-finish management of your onboarding journey
- Available both by phone and for onsite support
- Troubleshoot issues in real time
Training of EHR “Super Users” in Your Clinic
Part of what makes the process of de-installing your current EHR and installing Phoenix Ortho a smooth transition is our “Train the Trainer” model.
- Both administrative and super users will have remote, web-based, and classroom training options
- Create an in-house authority figure for your orthopedic EHR software suite
- Give your team the skills to make your EHR provide real value for your clinic
Ongoing Post-Implementation Support for Your EHR Software
One of the things that makes Phoenix Ortho different from other EHR vendors is that even after the initial implementation is completed, our customer success specialists will continue to provide service and training for as long as you have an active Phoenix Ortho service contract.
- Ongoing training for Phoenix Ortho users with active subscriptions
- Includes admin and super user training services
- Periodic checkups to make sure you’re getting the best value from your orthopedic EHR
Onsite EHR Implementation Services and Checkups
That’s right—Phoenix Ortho comes to you to provide live onsite implementation services. This sets us apart from hands-off EHR vendors that simply hand you a software license and leave you to figure it out on your own.
- Make sure your EHR software suite is providing real value
- In-person visit to help answer any questions you might have
- Help everyone on your staff get to know your new EHR
Download Our Implementation Guide