Technical Support

The Phoenix Ortho Help Site and Knowledge base can be found at:

Here you can access Phoenix Assist Chat, submit a support case online or access the Customer Portal to review a current case status. You can also submit a case by sending an email to, call (214) 427-1734, Option 3.

Patient Tech Support - please contact your physician’s office directly. We cannot support individual patients due to privacy concerns.


Customer Implementation & Training

Implementation Specialists are central members of our Customer Support Team and they are available to help you in any way possible in your use of Phoenix Ortho.

Register for upcoming interactive,
live Customer Training Sessions


Get In Touch with Sales

Our team at Phoenix Ortho is here to help answer any questions you may have about our orthopedic EHR software. Please contact us by clinking on the link below or by calling (800) 843-8179, Option 1. We will get back to you as soon we can. Thank you!

Contact Sales

Contact Us

Phone: (214) 427-1734 or (800) 843-8179

Sales:  Option 1
Customer Service: Option 2
Technical Support: Option 3
Accounting: Option 4

Fax: (214) 292-8407

If interested in Partnering with Phoenix Ortho
please contact:

Mailing Address:

Phoenix Ortho
604 Creek View Circle
Ovilla, TX 75154

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