Phoenix Ortho is by far the best vendor we have dealt with yet
Where to start about our most recent implementation of PhxOrtho (Phoenix Ortho)? Gina Delmont and her team of ladies (Anna, Pam, Janet, Kathy and Ashley) are amazing people. I know that PhxOrtho is not about making a quick buck, but they are certainly about changing people's lives. They have made both my managers; Holly Williams and Melissa Kravetz feel like family. There can be twenty people in an office or two hundred, but we were always made to feel as though we were the only ones. Gina knew exactly how to safely push and progress us and because of that , we have become better clinicians, managers, teachers and staff with PhxOrtho. We were a bit gun shy from our last implementation, but Gina and her staff knew exactly what to do. PhxOrtho is by far the best vendor we have done business with yet. As a Health Care Professional, Executive Director and past business owner within the community for over 25 years, I don't take authoring these types of recommendations lightly. If anyone is considering PhxOrtho, trust and have confidence in the fact that Gina Delmont and her staff will do everything possible to change your lives' for the best.
I just wanted to drop you a note to tell you how thankful I am that we chose your team and Phoenix Ortho as our EMR solution this little over 21 months ago. You and your team have taken our recommendations and have been very proactive in incorporating features and enhancing the overall experience. We are eternally indebted to you and your team for making this transition to the future of healthcare almost seamless. The impact of your system on our practice has been immense and continues to evolve as you add more and more features and we get better and better at using the various features contained in your program. . The “up time” of our system has far exceeded my expectation and even surpasses our Centricity “up time”. As with anything electronic, problems and glitches have occurred but the team’s response has always been prompt and exceedingly brilliant getting us up and running in no time. I can honestly tell you that the latest imbedding of X-rays in our medical records is yet another brilliant idea. Never before has the “complete” orthopedic record ever been truly created until this accomplishment binding x-rays to the “chart”. Truly revolutionary! I look forward to our continued evolution.
After looking at several systems and evaluating where we are today, I do believe our choice to go with Phoenix Ortho was the best decision and would do it again in a heartbeat. We did evaluate document management programs and true EMR programs before we made our decision. With Phoenix we were able to get a complete orthopedic database as well as built in orthopedic flow from the very beginning. The flexibility allowed us to go completely chartless in 7 months. We have transformed the space that was used as our chart storage area into 6 more exam rooms.
High patient volume
As an upper extremity and sports medicine specialist, many of my patients have complex conditions that other EHR’s have difficulty with in terms of documentation. My group needed an EHR that allowed us to see a high patient volume without sacrificing workflow or quality of care. Phoenix Ortho EHR handles these with ease and speed. Phoenix Ortho is not only orthopaedic-specific, but is also provider AND body-region specific; just what our clinic needed.