I just wanted to drop you a note to tell you how thankful I am that we chose your team and Phoenix Ortho as our EMR solution this little over 21 months ago. You and your team have taken our recommendations and have been very proactive in incorporating features and enhancing the overall experience. We are eternally indebted to you and your team for making this transition to the future of healthcare almost seamless. The impact of your system on our practice has been immense and continues to evolve as you add more and more features and we get better and better at using the various features contained in your program. . The “up time” of our system has far exceeded my expectation and even surpasses our Centricity “up time”. As with anything electronic, problems and glitches have occurred but the team’s response has always been prompt and exceedingly brilliant getting us up and running in no time. I can honestly tell you that the latest imbedding of X-rays in our medical records is yet another brilliant idea. Never before has the “complete” orthopedic record ever been truly created until this accomplishment binding x-rays to the “chart”. Truly revolutionary! I look forward to our continued evolution.
After looking at several systems and evaluating where we are today, I do believe our choice to go with PhoenixOrtho was the best decision and would do it again in a heartbeat. We did evaluate document management programs and true EMR programs before we made our decision. With Phoenix we were able to get a complete orthopedic database as well as built in orthopedic flow from the very beginning. The flexibility allowed us to go completely chartless in 7 months. We have transformed the space that was used as our chart storage area into 6 more exam rooms.
Geared to Orthopedics
After an extended due-diligence period, several site visits, and extended reference checking, our choice of EHR vendors is Phoenix Ortho. Our decision was unanimous based on the fact we feel Phoenix Ortho is better geared to the unique needs of an orthopedic practice.
I have been the administrator of three Orthopedic Practices. All of these Practices had EHR solutions from prominent EHR vendors. Additionally, over the past decade I have evaluated numerous EHR systems in my various capacities as an Administrator and a Microsoft Certified systems engineer. After looking closely at the Phoenix Ortho EHR, I can say there is simply nothing else like it. Their focus, content, technology and usability is far superior to any EHR I have ever used or personally evaluated. I believe Phoenix Ortho has set the new standard for Orthopedic EHR.